Delivery has failed to these recipients or groups

Question

Bom dia,

Tenho uma conta onmicrosoft profissional e queria reencaminhar os emails automaticamente para o meu pessoal.

No entanto, nas definições aceita o encaminhamento mas sempre que recebe um email e vai tentar fazer este reencaminhamento recebe uma mensagem de erro:

Delivery has failed to these recipients or groups:

****@****.onmicrosoft.com (xxxl@****.onmicrosoft.com)Your message wasn't delivered because the recipient's email provider rejected it.

Já experimentei para dois dos meus emails (da gmail e hotmail) e sempre acontece isto. Se eu mandar directamente estes emails, os outros recebem normalmente

Obrigado.

Answer 1

Olá

Obrigado por sua resposta,

Pode ser devido a alguma política de encaminhamento configurada ou desativada pelo seu Administrador do Escritório 365 ou administração de TI.

Por favor, compartilhe as informações completas do NDR recebidas, por favor, limpe suas informações pessoais.

Em caso de perguntas adicionais, entre em contato conosco, e ficaremos felizes em ajudar e tentar o nosso melhor para resolver seu problema.

Atenciosamente Prakash Devor à Comunidade. Ajude a próxima pessoa que tem esse problema indicando se essa resposta resolveu o seu problema. Clique em Sim ou Não abaixo.

Esta resposta foi traduzida automaticamente. Como resultado, pode haver erros gramaticais ou expressões estranhas.

Answer 2

Aparece a seguinte mensagem:

Falha na entrega aos seguintes destinatários ou grupos:

****@****.onmicrosoft.com (****@****.onmicrosoft.com)
Sua mensagem não foi entregue porque o provedor de email do destinatário a rejeitou.

Informações de diagnóstico para administradores:

Servidor de origem: AM7PR03MB6327.eurprd03.prod.outlook.com

****@****.onmicrosoft.com
Remote Server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)'

Cabeçalhos de mensagem originais:

Resent-From: <****@****.onmicrosoft.com>

ARC-Seal: i=2; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass;

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 s=arcselector9901;

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 header.from=hotmail.com; dkim=pass (signature was verified)

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Received: from AS9PR01CA0024.eurprd01.prod.exchangelabs.com

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 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5723.31 via Frontend

 Transport; Tue, 18 Oct 2022 10:10:03 +0000

Authentication-Results: spf=pass (sender IP is 40.92.90.36)

 smtp.mailfrom=hotmail.com; dkim=pass (signature was verified)

 header.d=hotmail.com;dmarc=pass action=none header.from=hotmail.com;

Received-SPF: Pass (protection.outlook.com: domain of hotmail.com designates

 40.92.90.36 as permitted sender) receiver=protection.outlook.com;

 client-ip=40.92.90.36; helo=EUR05-VI1-obe.outbound.protection.outlook.com;

 pr=C

Received: from EUR05-VI1-obe.outbound.protection.outlook.com (40.92.90.36) by

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From: **** **** **** <*** O endereço de email foi removido para fins de privacidade ***>

To: "****@****.onmicrosoft.com"

        <****@****.onmicrosoft.com>

Subject: teste

Thread-Topic: teste

Thread-Index: AQHY4tnJoGllxk1HGEKk97o5vYGpjA==

Date: Tue, 18 Oct 2022 10:10:02 +0000

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Answer 3

Empresa

Answer 4

Olá

Eu sou Prakash e ficarei feliz em ajudá-lo hoje com sua pergunta.

É a assinatura pessoal da Microsoft ou fornecida pela empresa?

Em caso de perguntas adicionais, entre em contato conosco, e ficaremos felizes em ajudar e tentar o nosso melhor para resolver seu problema.

Atenciosamente Prakash Devor à Comunidade. Ajude a próxima pessoa que tem esse problema indicando se essa resposta resolveu o seu problema. Clique em Sim ou Não abaixo.

Esta resposta foi traduzida automaticamente. Como resultado, pode haver erros gramaticais ou expressões estranhas.