Run the OneDrive troubleshooter

Question

Não consigo sincronizar o onedrive

Answer 1

Hi,Manuel Líbano Monteiro

Welcome to the Microsoft Community, and we'll be happy to help you.

Understanding that you are experiencing OneDrive not syncing issue, for your problem, we recommend you to try the following basic troubleshooting options:

Check network connection: make sure your device is connected to a stable internet connection. An unstable or slow internet connection may cause the sync to fail.

Check login status: Make sure you are signed in to OneDrive using your Microsoft account.

Using the web version of OneDrive: Try logging in to onedrive.live.com to see if the files are accessible properly to determine if the issue is limited to the client app.

OneDrive won't sync issue specifics can be found in:

Corrigir problemas de sincronização do OneDrive - Suporte da Microsoft

I look forward to hearing from you and sharing more information.

Best regards

Zoro-MSFT | Microsoft Community Support Specialist