Como fazer a alteração dos dados do email cadastrado na Escola do Trabalhador 4.0?

Question

Prezados (as)

Fiz meu cadastro nos cursos da Escola do Trabalhador 4.0 utilizando email corporativo da instituição na qual trabalhava na época. Sai da instituição, e tive meu acesso bloqueado, perdendo assim o email na qual havia cadastrado. Gostaria de fazer a alteração dos dados do email cadastrado. Como Devo Proceder? Ou se possivel fazer um reset em meu cadastro.

Grato.

Answer 1

Hi, Expedito Brandão

Good day!

Thanks for posting into our community.

According to your description, to change the email address registered in the Worker's School 4.0, you will need to contact the support team of the Worker's School 4.0 directly. They can assist you with updating your registration details or resetting your registration. We highly recommend you to contact your school's IT department and we believe they can solve it as soon as possible for you.

Meanwhile, would you please try to follow the instructions based on - Change your two-step verification method and settings - Microsoft Support.

(This method only works when your school's policies do set the 2FA for all users. It might not works when your school's admin not enable it.)

Ref- Work or school account help - Microsoft Support.

If you need further assistance, you might also consider reaching out to your previous institution's IT department to see if they can help you regain access to your old email account temporarily.

Thanks for your precious time and your understanding would be highly appreciated.

Hope you all the best!

Microsoft Community Moderator.