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Microsoft 365 e Office | OneDrive | Para empresas | Windows
Um serviço de hospedagem e sincronização de arquivos da Microsoft.
Hi, Gio M2
Good day!
Thank you for posting to Microsoft Community. We are glad to assist you!
According to your description, I'm sorry to hear you're having trouble accessing your OneDrive account.
First of all, would you please allow us to collect some detailed information as below:
- Are you using a Microsoft 365 business account(@xxx.onmicrosoft.com/@yourdomain.com) or a personal account (ending in outlook.com/hotmail.com/live.com/msn.com) or another third-party POP/IMAP account?
Please be kindly to understand that for confirming your account's type is very important to us that different account's type are using different servers.
Thus, once we received your new updates and will give you further assistance.
• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.
Please feel free to share it with us and we will stick with you.
Hope you all the best and looking forward to your new updates!
Sincerely,
Alex | Microsoft Community Moderator.