Debitaram 129,00 € com indicação Microsoft 365 Fmsb

Question

Debitaram 129,00 € , no dia 8/07/25 sem autorização. Mais usaram um cartão de crédito que não está na minha conta Microsoft.

Agradeço resposta e retorno do dinheiro

Obrigado

Fernando Cunha

Answer 1

Hello Fernando,

Thank you for posting in the Microsoft Community.

I understand you were charged for a Microsoft 365 subscription without your authorization and are seeking a refund. I recognize how disturbing this must be, and I’m here to support you through it.

There are several possible reasons why you might see an unexpected Microsoft 365 charge like the one you described:
>>>You may have previously subscribed to Microsoft 365 and forgotten that auto-renewal was turned on.

>>>A family member or friend might have used your card—intentionally or accidentally—on their own Microsoft account.

>>>If the card used isn’t linked to your Microsoft account, it could be a case of fraudulent activity or stolen card details.

Because the subscription wasn't authorized by you, I recommend reaching out to Microsoft Support to investigate further and assist you with more detailed information. Here's the link to get started.
Visit the following website: Contact Us - Microsoft Support

>>Enter a contact there.

>>Select Get Help.

>>Select Contact Support.

Under Products and services, select Microsoft 365 and Office.

1. UnderCategories, selectManage subscription.
2. Go to Confirm.
3. Select Chat with a support agent or request a callback.

I hope these helps!

Thank you for your time and patience

Best regards

Obyziotta / Microsoft Community Support