não consigo acessar o e-mail pelo celular

Question

Não consigo acessar o e-mail outlook

Preciso de suporte para este tipo de situação urgente. Não consigo acessar no tablet e nem no pc.

Answer 1

Hey there! Nice to meet you!

If I may ask, may I know the exact error messages/codes upon attempting to sign in to your email account?

Have you forgotten your account's password by any chance?

Do you see any unfamiliar email address/phone number upon signing in to your account?

In the meantime, please try to follow the Sign-in helper tool in case this would work through this link:

https://support.microsoft.com/account-billing/i-can-t-sign-in-to-my-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

Best regards,

Darhyl