Como faco para corrigir este erro? nao aceita fazer login em nenhum dispositivo

Question

Please retry with a different device or other authentication method to sign in. For more details, please see this link

Answer 1

Thanks for reaching out. Don’t worry, we’ll get this sorted out together.

To narrow this down, can you confirm a few details first?

1. Which account are you trying to sign in with? Is it a Microsoft account, a work/school account, or a different service?

Is this happening on a specific app or website, or across all devices?

Did you recently change your password or security information?

1. Do you have two-step verification like SMS, Authenticator app, or email code, enabled on this account?

Which devices have you already tried signing in on, and do they all show the same error?

In the meantime, here are the steps that you can try if this is an issue with your Microsoft account.

• Go to https://account.live.com/password/reset and reset your password.
• Clear browser cache/cookies if signing in via web, or remove and re-add the account if using Outlook/Windows apps.
• Try signing in from a different network, like a mobile hotspot, in case it’s a connection restriction.
• If it’s work/school, check with your IT admin since they may have blocked logins from certain devices.

You can also check these articles for reference.
Troubleshooting verification code issues

Troubleshoot Problems Signing In to Windows

Troubleshoot sign in issues for support.microsoft.com

I can't sign in to my Microsoft account

If none of this works, you’ll likely need to use the “Can’t access your account? ” recovery option on the sign-in page or follow the exact link in the error message you mentioned.