Global Accounts o que é e como corrigir?

Question

Observei que Global Accounts trava a navegação tanto no notebook quanto na Internet, o que é esse Global Accounts, como corrigi-lo?

Não dá acesso ao local do arquivo, somente acesso online.

Answer 1

Hi Rita. I understand Global Accounts is crashing when you browse, and you want to know what it is and how to fix it.

Global Accounts is a Windows system process that manages user accounts and online access. It should not be disabled. Crashes usually happen due to system or software issues.

To fix it:

• Update Windows: Go to Settings > Update & Security > Windows Update > Check for updates.
• Run System File Checker: Open Command Prompt as admin, type sfc /scannow, and press Enter.
• Scan for malware: Use Windows Defender or another antivirus.
• Clean Boot: Disable background programs temporarily to see if one is causing the crash.

If it keeps crashing, contact Microsoft Support for help.

Best regards, Arlene D.