Hi Nycollas Felipe, that message usually means the download service had trouble processing your request. First, try again later since it’s often a temporary server-side issue. Second, clear your browser cache and cookies or use a different browser or try in incognito or other devices. Last, disable VPN or proxy and make sure your internet connection is stable and try different network/wifi. If the problem persists, use the Media Creation Tool instead of the direct ISO download it’s more reliable.
Let me know if you want help with any of these steps.
If this helps, marking it as accepted or helpful can make it easier for others to find.
Best,
Carl