Sobre a tal mensagem ''Seu administrador de TI limitou o acesso''

Question

Oi, bom, depois de um tempo de uso do computador eu tive um problema, apareceu esta seguinte mensagem:

gostaria de saber como posso resolve-la, por que necessito muito do Windows defender e de outras áreas. Minha conta não é de empresa nenhuma, esse problema só começou a aparecer do nada
Alguém pode me ajudar sobre isso???

Agradeço a ajuda!!

Answer 1

Hi,

The issue could be caused by third-party antivirus software blocking Windows Defender, a virus, or the fact that you have attached a work or school account.

1. Please check if you have any third-party antivirus software installed on your computer, such as AdwCleaner, Avast, or similar applications. If you do, uninstall them completely, restart your computer, and then check if the issue is resolved.
2. Go to Windows Settings > Accounts > Work or school account access and check if there is an organization attached. If there is, disconnect it and try again.
3. Please download this file: https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/defu/2024/02/securityhealthsetup_e16941e14861a6d24750ecdf05c548189b33182a.exe

Once downloaded, right-click and run as administrator.

Then check the Windows Security page to see if it works.

If not, restart your computer and check again.

4. Please try scanning your computer using Microsoft Safety Scanner and check if you can open Windows Security afterward: https://learn.microsoft.com/defender-endpoint/safety-scanner-download?view=o365-worldwide
5. Right-click your Start Menu and choose Windows PowerShell (Admin)

Copy and paste the command below and hit Enter:

Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

Let the process finish, then restart your computer and check if the issue is resolved.