Problemas com armazenamento mesmo estando com Microsoft 365 ativo

Question

Minha assinatura Microsoft 365 Basic está ativa. O OneDrive reconhece os 100 GB, porém o Outlook continua tratando minha caixa como conta gratuita de 5 GB e bloqueou envio e recebimento de emails. Preciso que o armazenamento do email seja reaplicado à minha conta Hotmail.

Answer 1

Thanks for sharing the details, Lucas! Try to move the mailbox out of Outlook.com entirely (keeps your Hotmail address)

This is the most reliable non-upgrade fix.

What this does

• Keeps your @hotmail.com address
• Stops Outlook.com from enforcing the 5 GB limit
• Moves mail storage to another provider with larger limits

How to do it (IMAP forwarding method)

• Create a new mailbox (Gmail, Proton, Zoho — any IMAP provider)
• In Outlook.com (web) → Settings → Mail → Sync email
• Add the new mailbox as an IMAP account
• Set it as:
  Default send-from Auto-forward all incoming mail
• Enable “Keep a copy in the forwarded mailbox” OFF

Through this, Outlook.com stays near 0 GB. You can send/receive normally and your Hotmail address still works everywhere.

See if this helps. If you need further assistance just let me know.

Best regards,

Kimberly