Office 2016 activation issue – license not found in either account

Question

The product key was originally linked to one Microsoft account. I attempted to transfer it to another account, but now activation fails on both accounts. When I try to activate Office, I receive a message stating that the product cannot be activated because the license cannot be found in the account. The license no longer appears associated with either account.

Answer 1

Olá

Bem vindo à Comunidade Microsoft 365 e Office

Tudo bem, João? A Microsoft não permite a migração licenças de produtos e serviços Microsoft para outras contas de email, acessa a conta original e clica em "Assinaturas" e verifica se localiza a sua licença do Office 2016.

https://account.microsoft.com/?ref=MeControl&refd=outlook.live.com