View your invoice in the Microsoft 365 admin center
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You can view your invoice for your Microsoft business subscription in the Microsoft 365 admin center. If you need help with interpreting the charges that you see on your invoice, find out what type of billing account you have, then see either Understand your invoice for your Microsoft MCA billing account or Understand your invoice for your Microsoft MOSA billing account for a detailed walkthrough of the billing statement.
Microsoft 365 services doesn’t provide payment receipts. For credit or debit card payments, use the invoice and your credit or debit card billing statement to match your payment.
Have a problem with your bill? Contact support for business products.
Before you begin
You must be a Global or Billing admin to do the steps described in this article. For more information, see About admin roles in the Microsoft 365 admin center.
View your bill or invoice
- Go to the Microsoft 365 admin center.
- If you're using the Simplified view, select Billing, then select View invoices.
- If you're using the Dashboard view, go to the Billing > Bills & payments page.
- Select an invoice from the list to view the details online. If you don’t see any invoices, change the date range.
- To download the .PDF version of your invoice, select Download PDF.
The online version of your invoice looks different from the .PDF version that you download.
If you want to receive a copy of your invoice in email, see Manage billing notifications and invoice attachments.
Request a Fapiao
You can submit your Fapiao request to our Fapiao management system about three (3) days after you have paid.
- In the admin center, go to the Billing > Bills & payments page.
- Find the invoice that you want, and then select Get Fapiaos.
You need a registered account to access the Fapiao management system. If you haven't already set up an account, see Apply for a Fapiao for Office 365 operated by 21Vianet.
Run the Unknown Charge Diagnostic
If you're a Microsoft 365 global admin and you have a Microsoft Online Services Agreement (MOSA) billing account type, you can use a diagnostic tool to research unexpected charges in your invoice. The tool runs within the Microsoft 365 admin center, and lets you investigate charges from Microsoft that appear on your credit or debit card statement. Find out what type of billing account you have.
The Unknown Charge Diagnostic is only available for customers who bought their products and services from Microsoft.com, including Microsoft 365 Enterprise, Education, and Non-profit.
Select the following Run Tests: Unknown Charge link to open the diagnostic tool in the Microsoft 365 admin center.
Understand your invoice for your Microsoft MCA billing account (article)
Understand your invoice for your Microsoft MOSA billing account (article)
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