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Requirements to enroll as a CSP direct-bill partner

Appropriate roles: Global admin

As a Cloud Solution Provider (CSP) direct-bill partner, you own the end-to-end relationship with your customer and with Microsoft.

Verify minimum requirements and capabilities

We updated enrollment requirements for direct-bill partners. These requirements help you accelerate your business growth with the right CSP model, and strengthen your customer relationships with value-added services and support.

Note

You must transact as an indirect reseller for at least 12 months before enrolling as a direct partner.

Before you enroll, verify that you meet the following requirements. The following table shows the minimum requirements to be eligible to enroll. Microsoft reviews all relevant information and provides applicants with a decision.

If you're already authorized as a direct bill partner in one region and you want to enroll in a new region, you aren't automatically approved for authorization in that new region. You must complete all of the application, assessment, enrollment, vetting, and credit approval steps for onboarding to the new regional tenant.

Requirement Description
PartnerID An active membership in the Microsoft AI Cloud Partner Program (MAICPP) and a Partner Location Account (PLA) ID for the location you want to sell in.
Endorsement The authority to accept legal agreements on behalf of your organization.
Support The ability to provide the first level of cloud product support to your customers.
An active Microsoft support plan, either Advanced Support for Partners (ASfP) or Premier Support for Partners (PSfP), depending on your needs. Compare support plans.
IMPORTANT: Purchase a support plan (if your company doesn’t already have one) only after the enrollment completes credit approval. You receive email when you pass the credit check. You can then purchase the support plan as the final requirement before you accept the Microsoft Partner Agreement (MPA) to activate the direct bill tenant.
Revenue requirement Your organization must have at least USD one million in CSP program transactional revenue at the PGA level during the preceding 12 months. The sales that make up your USD one million trailing twelve-month revenue are subject to review and verification by Microsoft, and you might be asked to provide additional information. The USD one million TTM revenue requirement is based on transactional revenue from all CSP tenants under the PGA and includes perpetual software in CSP.
Security score Your organization must complete all mandatory requirements of the Partner Center security score.
Compliance with the mandatory security requirements is validated annually during the anniversary month of the partner’s original CSP onboarding. The mandatory security requirements are:
- MFA for all administrative users
- Security contact
- Responsiveness to security alerts
Solution Partner designation Your company must attain at least one (1) Solutions Partner designation in the MAICPP.
CSP eligibility requirements To be approved as a CSP direct bill partner your company must meet a set of capabilities standards, which are the subject of an automated assessment from Microsoft. Starting in October 2025, partners are reassessed annually to confirm that requirements and standards continue to be met.
Sell
Technical resources:

- Full-time staff with skills/certifications to provide consultancy, design, and services to customers, backed by Solutions Partner designations.
- Sales force: Team dedicated to Microsoft solutions, operating under structured process.
- Billing and provisioning systems: Automated platforms based on API integration with Partner Center.
- Managed services: A well-established practice to complement Microsoft cloud products.
- Solution expertise: Performance, skilling, and customer success capabilities in the core Microsoft solution areas.

Secure

- Data security (MFA): Multifactor authentication implemented for CSP tenants and users.
- Security incident monitoring system: Fraud detection across partner and customer tenants.
- Compliance function: A dedicated compliance resource delivering risk assessments and staff training.
- Customer oversight: Processes in place for customer business vetting and credit checks.
- Deal management: Ability to obtain an End Customer Purchase Commitment.

Support

- Support function: Mature support practice with ticketing and escalation processes.
- Support staff: Personnel with appropriate Microsoft certifications and expertise
- Support performance metrics: Tracking of service level agreements (SLAs) and continual improvement.

Start your direct-bill partner application

Important

New direct bill applications won't be accepted between May 1, 2025 and October 1, 2025. The following instructions will be applicable again starting October 1, 2025.

After you verify that you meet the minimum requirements to enroll as a direct-bill partner, you can proceed to the application form. The link won't be available between May 1, 2025 and October 1, 2025.

During your application process, all required capabilities are reviewed by Microsoft through an automated online assessment. Each applicant will be contacted to complete the assessment after the confirmation by Microsoft that the initial requirements are met (such as minimum TTM revenue and reseller tenure).

This assessment uses a scoring methodology based on the relative importance of each category of evaluation for direct bill success. The scoring total is included in Microsoft’s final decision regarding your application.

Once the application is approved following the assessment, we'll email your company with next steps, starting with submission of the enrollment form in Partner Center. If you don't receive approval, you're notified by email.

Important

While the application is under review, you should NOT purchase a Microsoft premium support plan or attempt to submit a Partner Center enrollment. After you're approved for enrollment and complete credit review, you're notified by email that you should proceed with the plan purchase to enable the activation of their direct bill tenant.

Annual renewal of authorization

In October 2025, Microsoft begins requiring annual reassessments of existing direct bill partners during their support plan renewal month as a condition of their continued direct bill authorization. The reassessment questionnaire covers the same capabilities that the pre-enrollment assessment does. Also, the following direct bill requirements must be met at that time:

  • At least USD one million in trailing 12 months (TTM) CSP transactional revenue at the Partner Global Account (PGA) level

  • Renewal of the partner’s premium support plan contract (following notification of a passing assessment score)

If you don't meet one or more of the above requirements, you'll be required to transition to indirect reseller status to maintain authorization to transact as a CSP partner.

Transition from direct bill to indirect reseller

See Transition from Cloud Solution Provider direct-bill partner to indirect reseller to learn more about this process. The transitioned partner must wait one year to reapply for direct bill status. The same waiting period applies to direct bill partners that are deauthorized for not meeting eligibility requirements, and to direct bill applicants who aren't approved for onboarding.