Hello, I'm Manoel Barros! I will help you in the best way possible, using my knowledge and experience.
Follow the recommendations and tests that I will list below:
- Replace the device cable. The cable may have been damaged or stopped working. In this case, you can replace the cable to make sure that the problem is the cable.
- Clean the SPDIF output and also the connectors of the cable and the sound device. If it is a problem of poor contact, cleaning will solve the problem.
- Test the device on another computer. If the device works normally on the other PC, it means that there is a problem with Windows. This way it will be easier to find the problem, since we will eliminate the possibility of a problem with the device.
Follow these recommendations and see if the problem persists!
I look forward to your feedback on the issue! If your problem is solved, please review the topic so I can help other users with this issue.