Converting BRIO webcam to virtual camera in OBS improves resolution in Teams.

Question

Converting BRIO webcam to virtual camera in OBS improves resolution in Teams.

Anonym

Hi,

I just bought a Logitech BRIO 4K Stream webcam and used it in Microsoft Teams today, and the resolution is really bad (640px * 360px). I have tried multiple devices and internet connections so that is not the problem. Also the BRIO has the latest firmware.

However, I found a workaround by converting the video from the BRIO to a Virtual Camera in OBS, and the video quality in Microsoft Teams gets much better (4k quality). The only downside to this solution is that I have to start and close OBS each time I have a meeting on Teams, which is quite frequently when working from home.

Does anyone know why I have this problem, and if it is possible to improve the video quality some other way?

Kind Regards,

A.S

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Answer 1

Hello, AdaSmither

I am Igor and I will be glad to help you with this question :)

Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit.

This is announced early 2020 however i think its still running, since we got any new advice from MS regarding this.

Altouth a camera outputs up to 4K, when it sends out in Teams Live, it sends at a lower resolution

There are also any other variables which can influence your experience beyond the upload /download speed from your internet connection.

Refer : https://techcommunity.microsoft.com/t5/microsof...

Your workaround is great and some people also use different third party apps like Many Cam app and notice improvements.

While that I suggest you to vote and also input your comments and feedbacks to the following uservoice requests below. I am also know that this would be a great feature.

https://microsoftteams.uservoice.com/forums/555...,

https://microsoftteams.uservoice.com/forums/555...

Hope that clarifies.

Best Regards