Can´t update Windows 11 to version 24H2

Question

Hi,

I´m running Win 11 since more than a year w/o any major problems. However now I can´t update to 24H2. Update reports that my PC is at present not compatible with Win 11.
I´m not sure what is the problem.

Health Check still reports all OK however, looking at the details it is stated that my 8th generation i5-8250U 1.6 GHz CPU is not supported. I think that the situation was the same when I did the initial migration to Win 11. As the migration to Win 11 went smooth and CPU is listed among Win11 supported CPUs, I thought this was a bug in Health Check.

After moving to from Win 10 to 11 Win hello (camera recognition login) only works sporadically. I have had no problems other than that.

What can I do to make the Win update to install?

Thanks
Sven

Answer 1

Din 8:e generationens Intel Core i5-processor stöds av Windows 11, vilket inte borde vara en blockerande funktion. Vänligen bifoga en skärmdump av meddelandet du ser när du försöker utföra 24H2-uppdateringen, och vilken metod använder du för att utföra uppdateringen.