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Policy CSP - ADMX_RemoteAssistance

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Tip

This CSP contains ADMX-backed policies which require a special SyncML format to enable or disable. You must specify the data type in the SyncML as <Format>chr</Format>. For details, see Understanding ADMX-backed policies.

The payload of the SyncML must be XML-encoded; for this XML encoding, there are a variety of online encoders that you can use. To avoid encoding the payload, you can use CDATA if your MDM supports it. For more information, see CDATA Sections.

RA_EncryptedTicketOnly

Scope Editions Applicable OS
✅ Device
❌ User		 ✅ Pro
✅ Enterprise
✅ Education
✅ Windows SE
✅ IoT Enterprise / IoT Enterprise LTSC		 ✅ Windows 10, version 2004 [10.0.19041.1202] and later
✅ Windows 10, version 2009 [10.0.19042.1202] and later
✅ Windows 10, version 21H1 [10.0.19043.1202] and later
✅ Windows 11, version 21H2 [10.0.22000] and later		 
./Device/Vendor/MSFT/Policy/Config/ADMX_RemoteAssistance/RA_EncryptedTicketOnly

This policy setting enables Remote Assistance invitations to be generated with improved encryption so that only computers running this version (or later versions) of the operating system can connect. This policy setting doesn't affect Remote Assistance connections that are initiated by instant messaging contacts or the unsolicited Offer Remote Assistance.

  • If you enable this policy setting, only computers running this version (or later versions) of the operating system can connect to this computer.

  • If you disable this policy setting, computers running this version and a previous version of the operating system can connect to this computer.

  • If you don't configure this policy setting, users can configure the setting in System Properties in the Control Panel.

Description framework properties:

Property name Property value
Format chr (string)
Access Type Add, Delete, Get, Replace

Tip

This is an ADMX-backed policy and requires SyncML format for configuration. For an example of SyncML format, refer to Enabling a policy.

ADMX mapping:

Name Value
Name RA_EncryptedTicketOnly
Friendly Name Allow only Windows Vista or later connections
Location Computer Configuration
Path System > Remote Assistance
Registry Key Name Software\policies\Microsoft\Windows NT\Terminal Services
Registry Value Name CreateEncryptedOnlyTickets
ADMX File Name RemoteAssistance.admx

RA_Optimize_Bandwidth

Scope Editions Applicable OS
✅ Device
❌ User		 ✅ Pro
✅ Enterprise
✅ Education
✅ Windows SE
✅ IoT Enterprise / IoT Enterprise LTSC		 ✅ Windows 10, version 2004 [10.0.19041.1202] and later
✅ Windows 10, version 2009 [10.0.19042.1202] and later
✅ Windows 10, version 21H1 [10.0.19043.1202] and later
✅ Windows 11, version 21H2 [10.0.22000] and later		 
./Device/Vendor/MSFT/Policy/Config/ADMX_RemoteAssistance/RA_Optimize_Bandwidth

This policy setting allows you to improve performance in low bandwidth scenarios.

This setting is incrementally scaled from "No optimization" to "Full optimization". Each incremental setting includes the previous optimization setting.

For example:

"Turn off background" will include the following optimizations:

-No full window drag -Turn off background.

"Full optimization" will include the following optimizations:

-Use 16-bit color (8-bit color in Windows Vista) -Turn off font smoothing (not supported in Windows Vista) -No full window drag -Turn off background.

  • If you enable this policy setting, bandwidth optimization occurs at the level specified.

  • If you disable this policy setting, application-based settings are used.

  • If you don't configure this policy setting, application-based settings are used.

Description framework properties:

Property name Property value
Format chr (string)
Access Type Add, Delete, Get, Replace

Tip

This is an ADMX-backed policy and requires SyncML format for configuration. For an example of SyncML format, refer to Enabling a policy.

ADMX mapping:

Name Value
Name RA_Optimize_Bandwidth
Friendly Name Turn on bandwidth optimization
Location Computer Configuration
Path System > Remote Assistance
Registry Key Name Software\policies\Microsoft\Windows NT\Terminal Services
Registry Value Name UseBandwidthOptimization
ADMX File Name RemoteAssistance.admx

Policy configuration service provider