Hi! I'm John.
Thank you for reaching out to the Community. I'm here to help you with this.
First, have you tried any troubleshooting steps so far? This information will help me avoid recommending them again.
In the meantime, if you haven't already, try running the Windows Update Troubleshooter:
> Open Settings > System > Troubleshoot > Other troubleshooters.
Find Windows Update and click Run. This will open the Get Help app.
> Select "I can't download, install, or uninstall an update" and click "Yes".
> This will automatically identify and address any errors and restart the update process. This step is purely automatic.
> Please continue to follow the prompt if the issue persists.
If the issue persists, please provide more details by answering my questions.
Click "Reply" below to let me know.
Regards,
John J.D.