how to fix

Question

When i start up my laptop sometime it's fine but sometime it's got bsod and the stop code is DPC_WATCHDOG and sometime it's got bsod and after that it also have the screen that say "your pc did not start correctly" so i try to start up repair and it could't repair my pc and i do this method BSOD after starting my laptop - Microsoft Community and it still happen

Answer 1

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, based on your DMP files, there is an error amdgpio2.sys, the AMD driver of the PC causes this, are you using an AMD processor? if yes, kindly download and install the latest BIOS update from your manufacturer's website, if you are using an AMD graphics card, we need to reinstall the AMD Graphics driver, kindly follow the steps below:

Step 1. Completely uninstall the AMD GPU Driver using the steps from this link:

https://www.amd.com/en/resources/support-articl...

Step 2. Reinstall the AMD Graphics driver using the steps from the link below:

Install AMD Radeon and automatically detect the AMD driver:

https://www.amd.com/en/resources/support-articl...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Additional note: If the issue persists, I suggest contacting a local technician to physically check the processor or re-pasting thermal paste to optimize the processor.

Let me know how it goes and I hope that helps.

Bernard

Answer 2

i use laptop and i don't have any restore point and i already do the sfc/scannow and i also update the amd chipset driver

Answer 3

The problem you are experiencing is a "Blue Screen of Death" (BSOD) with an error code of DPC_WATCHDOG_VIOLATION This is a common problem in Windows and is usually caused by hardware compatibility issues or certain drivers not being able to handle the overloaded workload as they should.

When encountering the BSOD problem and the DPC_WATCHDOG_VIOLATION code You can try the following steps to fix it.

1. Test Hardware Connection: There might be a problem with some hardware devices connected to the machine. You can remove unnecessary devices (such as unused USBs) and test if the problem still occurs.
2. Update Drivers: Update important drivers such as graphics card drivers. network drivers, etc., using the manufacturer's website or automatic driver update tools.
3. Check for system file corruption: Use the sfc /scannow command in Command Prompt to scan and repair damaged system files. (Must be an administrator to use this command)
4. Check Hardware Connections: Verify that all hardware connections are correct and free of problems.
5. Try performing a system restore: If the problem persists You may want to consider performing a system recovery from a data breakpoint that was created before the problem occurred.

If after doing all the steps you still encounter the same problem. Consider contacting the computer manufacturer or a skilled service provider to provide further advice or to have the computer serviced to ultimately resolve the issue.