Error encountered, how can i fix it?

Question

When i try to update Windows its appear Error encountered and it says We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet. and then i click Pause updates multiple times because i dont know how to solve a problem and it says You've reached the maximum amount of pause time. how can i fix it?

Answer 1

Hi, Uns,

Sorry to hear you're experiencing this issue.

You can use this procedure to reset Windows Update components.

Step 1: Check if doesn't have any corrupt files on the windows.

1-Right-Click on Start then click on Windows Terminal (admin)

2- Type these commands.

sfc /scannow (and press Enter)

Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.

4-Type this command and press Enter:

Dism /Online /Cleanup-Image /RestoreHealth

Step 2: Reset Windows Update components

1-Right-Click on Start then click on Windows Terminal(admin)

2-Type these commands:

net stop wuauserv (and press Enter)

net stop cryptSvc (and press Enter)

net stop bits (and press Enter)

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old (and press Enter)

ren C:\Windows\System32\catroot2 Catroot2.old (and press Enter)

net start wuauserv (and press Enter)

net start cryptSvc (and press Enter)

net start bits (and press Enter)

netsh winsock reset (and press Enter)

3-Reboot your PC and run the Windows Update again

Answer 2

Ok, so i try every command that in your information and those command are all worked except for ren C:\Windows\SoftwareDistribution SoftwareDistribution.old and ren C:\Windows\System32\catroot2 Catroot2.old because when i type these two commands its appear as a picture i sent and yeah when i reboot my PC its still not worked. do you have any advice?

Answer 3

In this case, you can perform the repair upgrade using the Windows ISO, this procedure will repair all Windows files, apps, services, and registry keys.

1-Download the Windows 11 ISO at this link.

https://www.microsoft.com/en-gb/software-downlo...

2-Double-click your ISO file, and click on the setup.exe file.

3-You may be prompted by User Account Control. Click on Yes if so.

4-In the Install Windows 11 dialog, click on Change how Setup downloads updates.

5-Select "Not right now". This will save you from downloading a new build (if available). Click Next.

6-Setup will check your PC and show a license agreement. Click on Accept in the license terms dialog.

7-Wait for the setup program to check for the available free space.

8-On the Ready to install page, click the Change what to keep.

9-Now, you can select Keep personal files and apps, Keep personal files only, and Nothing. Also, Nothing is the only option that will be available if your installation media doesn't match the installed Windows 11 version or language.

Note: It is safe to close the setup wizard at this step and cancel the repair install process. Otherwise, you won't be able to cancel it later. Finally, click Next.

10-Click on Install to start the repair install of Windows 11.

Answer 4

Ok, so i try every step in your information and it worked!, thank you so much for helping me!