Under Type of problem, select Cannot manage my profile.
In the description, include your PartnerID (formerly MPN ID).
After you submit the support request, Microsoft contacts you by email to get more information. Attach the appropriate supporting documentation for your tax exemption certificates in your reply.
Korea tax invoice application process
Prerequisite:
Microsoft Partner Cloud Program membership must be active.
To apply for Korea tax invoices, use the following step:
After the Microsoft AI Cloud Partner Program support receives the preceding information, the support team forwards it to the tax invoice issuing team, and a tax invoice is issued every Tuesday.
China tax invoice application process
Prerequisite:
Microsoft AI Cloud Partner Program membership must be active.
To apply for a China tax invoice, use the following step:
Telephone number on the invoice (landline or other phone number)
Corporate tax ID number (tax registration number)
Bank name (bank outlet name)
Bank account number
Mailing address for invoices
Contact name
Contact telephone
Gold/Silver /Action Pack
Invoice amount (include tax)
Timeline:
After support receives the preceding information, the support team proceeds with the next steps. This action takes about 30 days.
Taiwan tax invoice process
Prerequisite::
Microsoft AI Cloud Partner Program membership must be active.
Tax invoice process timeline:
A hard copy of the tax invoice is sent by courier to the company address registered in Partner Center within seven business days after payment.
If the hard copy tax invoice isn't received within seven business days after membership is activated, create a support request.
If membership isn't activated five business days after payment is made and proof of payment has been uploaded to Partner Center, create a support request.