Win 10 mouse imleci sürekli dönüyor ve outlook açılıp kapanıyor..

Question

Merhaba, yeni almış olduğum laptotum sistemi Win 10 dur.

iki adet sorunum bulunmaktadır.Birincisi mouse boştayken sanki birşey açılmaya çalışıyormuş gibi sürekli fare imleci dönüp duruyor.

Diğer sorum ise Outlook açıldığı gibi kapanmaktadır veya hiç açılmıyor.

Tüm güncellemeler yüklü.Outlook u 5 kez kurmayı denedım.Arkadaşlarımda da aynı özellikte laptop bulunmaktadır.Bu sıkıntıyı sadece ben çekiyorum.

Yardımcı olabilecek biri varsa çok sevinirim..

Answer 1

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Hi HasanKILIC-

I'm Kevin B. Independent advisor and a Windows user like you. i do apologize for the inconvenience about your application and mouse, let me help you sort things out.

Kindly run this command to might fix the system corruption on your Windows.

Please try the followings steps below.

1. Windows Key and type: CMD.
2. On the list says command prompt, right click on it and run it as administrator.
3. Copy and paste each command below, you need to do it one at a time until

finishes scanning.

sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Note: While the command is running, it's expected to see the process stuck at particular percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any corrupted files in the local image for Windows 10 as necessary.

Also, kindly minimize the running services on your computer to see if some of your third party applications cause the concern.

Press Windows key + R

Type: msconfig then press enter

On the system configuration window go to services tab

Check hide all Microsoft services on the lower left corner of the window.

Click disable all

Click apply then okay.

It will ask you for restart and kindly restart your computer to apply the changes.

Also, kindly update the driver for your mouse in the device manager.

To do that, press Windows key and type: device manager.

On the device manager window look for: mice and other pointing device.

Expand the list so that you will be able to see your driver.

Right click on the driver that you have and click on update.

Click search automatically for updated driver.

Click okay.

If it will ask for restart, kindly restart your computer to apply the changes.

Hope this will help and have a blessed day!

Thanks.

Kevin B.

Independent advisor