Roblox microsoft store application closing itself as soon as I open it

Question

ErdemMg360Today at 7:15 **** So this issue has happened in one of my previous laptops before and it somehow fixed by itself. I'm experiencing the same issue again but it doesn't seem like I can get it fixed once again. When I try to open the app by continously clicking open it from store, it says "We’re updating Roblox. It should be ready to use again shortly." but it never gets ready to use. I could really use assistance here.

I have used these methods so please don't suggest them:

I tried resetting the app from settings. I tried running "WSreset.exe" from command prompt with administrator. I tried logging out and logging in my microsoft store account. I tried disabling etc. my antivirus. I tried reinstalling Roblox application. I tried running Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} I tried running Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Answer 1

Hi errr. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

Is this happening with any other app or game besides Roblox? If not then the issue is likely with the game itself.

Make sure you are signed into the game and MS Store at top right corner Profile icon. This saves Store games progress.

Do you know when this started? If so See if you can System Restore to a point before the problem began following this guide: https://translate.google.com/translate?hl=&...

System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://translate.google.com/translate?hl=&...

Even if you've already tried one of these steps, please do them over in sequence:

1. Check for game Updates in MS Store Hub (three dots at top right of Store app) > Downloads & Updates.
2. Run the MS Store apps troubleshooter at Settings > Update & Security > Troubleshoot.
3. Try to Reset or Repair the game in Windows Settings > Apps > Apps & Features > [Name of game] > Advanced Options > Reset or Repair. Restart PC.
4. If that's not enough then uninstall the game from the same place, restart PC, reinstall the game from MS Store Hub (three dots at top right of Store app) > My Library.
5. If the above steps don't help then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/fr-fr/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

6. Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

7. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. https://www.microsoft.com/fr-fr/software-downlo...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

My microsoft store disappeared from my PC for some reason.