Intel AX200 Wi-Fi 6 Low Speed Issue and Troubleshooting (MSI X570 GAMING PRO CARBON WIFI)

Question

Hello,

As I mentioned in the title, I have an MSI X570 Gaming Pro Carbon Wi-Fi motherboard. This motherboard uses Intel's AX200 Wi-Fi 6 network adapter.

I have a 1000 Mbps internet connection at home, and based on the speed tests I performed on the 5 GHz network with my phone and laptop, I can easily see speeds above 800 Mbps. My ping values range between 2 and 10.

However, from the same location in the house, when I test on my desktop computer, I occasionally see speeds around 250 Mbps (with ping between 2 and 10), but most of the time, I get results around 50-150 Mbps (with ping over 30). It's unlikely that there’s an issue with the device provided by ISP since all my other devices work flawlessly.

I’ve tried different versions of Wi-Fi drivers and applied many settings suggestions I found online through Device Manager. Unfortunately, I haven’t been able to solve the problem.

I’m awaiting your help. Thank you.

Answers can be in Turkish or English.

Answer 1

Download and install the two network drivers below;

https://download.msi.com/dvr_exe/mb/Intel_Netwo...

https://download.msi.com/dvr_exe/mb/intel_wifi_...

Are you connecting via cable or Wi-Fi?

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Answer 2

Yes, the drivers and Wİndows are up to date.

Answer 3

Did you also download the network driver recommended by the manufacturer?

Answer 4

There is no third-party software installed. I have even tried it on a freshly installed Windows, but I still couldn't get any results. I have also tried the CMD commands you mentioned dozens of times, but I couldn't resolve the issue.

Answer 5

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

Try going to the manufacturer's website and looking for the

model of your system, download and install the latest network driver.

If you are using a 3rd party antivirus, temporarily uninstall it and see if the problem persists.

Also run these network commands;

Click on the start menu and type cmd

Right click and run as administrator

Copy, paste and enter each one, one at a time.

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns