Sistem sorunu

Question

Many system features do not work due to some settings I made in Windows 10. For example, I cannot update Windows Defender and similar things.
And other system features: The computer crashes automatically when I open an application. I reset my computer but I still have no access.:::::::::::::::

Windows 10'da yaptığım bazı ayarlardan dolayı birçok sistem özelliği çalışmıyor. Örneğin Windows Defender ve benzeri şeyleri güncelleyemiyorum.  

Ve diğer sistem özellikleri: Bir uygulamayı açtığımda bilgisayar otomatik olarak çöküyor. Bilgisayarımı sıfırladım ancak hala erişimim yok.

Answer 1

Hi, good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

If performing a Reset this PC does not work and most methods fail, you may need to consider performing a Clean Installation of Windows 10.

Find another working computer then download the Media Creation tool (Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10". Instructions inside the link.

Note: Please make sure to uncheck the "Use the recommended options for this PC" box.

https://www.microsoft.com/software-download/win...

Please try checking the link below for more details.

https://pureinfotech.com/create-bootable-usb-wi...

If you want to retrieve your important files, Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

Click Repair your computer > Troubleshoot > Command prompt

Type: notepad.exe

Press Enter

Click File, then Open

This will open a Mini-Explorer that you can use to find folders or individual files that need to backup, right click the files to Send to USB flash drive.

Kindly refer to the link below on How to Perform a Clean Installation of Windows 10.

https://pureinfotech.com/clean-install-windows-10/

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV

Independent Advisor

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