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Windows 11 Çökme sorunu

Anonim
2024-09-02T07:45:38+00:00

Hi, for a couple of weeks now my computer has been freezing spontaneously (not even the mouse cursor moves), crashing with a blue screen or staying in black screen. I have cleaned and reinstalled my video card driver with DDU, updated bios, windows, video card and other drivers, deleted my Kaspersky product, checked my ram with mem86 and found no problems, but it still keeps shutting down. I would like to ask for your support about the related issue.

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RAM

32 GB DRAM Freq : 1064.5Mhz Uncore 1064.5Mhz

SSD veya HDD modeli

kingston snv2s1000g m2

Ekran kartı

NVIDIA Geforce RTX 3060

Anakart

TUF x470-plus gaming

İşlemci

Ryzen 5 5600

Minidump link : https://we.tl/t-79tYAH7Iso

Windows Ev | Windows 11 | Performans ve sistem hataları

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  1. DaveM121 875.9K Saygınlık puanı Bağımsız Danışman
    2024-09-02T08:19:59+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    To try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...


    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

    Bu yanıt yardımcı oldu mu?

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