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Cyberpunk 2077 reboots my PC ( rebooted from a bugcheck )

Anonim
2023-11-23T16:51:45+00:00

Hello, I'm having reboots and crashes while playing cyberpunk 2077, once I looked to the event manager this was the issue:

Error:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x0000000080000003, 0xfffff80268b39724, 0xfffff60ab5e6e760, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\112323-6281-01.dmp. Report Id: 698bd9c8-0349-404a-aa6f-5e2169e3113a.

Critical:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Windows Ev | Windows 11 | Performans ve sistem hataları

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  1. David-M 109.5K Saygınlık puanı Bağımsız Danışman
    2023-11-23T18:22:27+00:00

    Some minidumps mention Windows drivers. Which is weird in this situation.

    Perhaps some corruption in your Windows installation is causing this BSOD to occur when running the game.

    I suggest you use the system file checker to repair possible corrupted system files.

    1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
    2. Run the following commands at the Command Prompt one at a time:

    dism.exe /online /cleanup-image /scanhealth

    dism.exe /online /cleanup-image /restorehealth

    dism.exe /online /cleanup-image /startcomponentcleanup

    sfc /scannow

    Note: Pay close attention to the results of the commands. This will help you determine whether the procedure was completed successfully or if there was a problem. If you encounter any problems, let me know the error message that was displayed.

    1. Restart the PC.

    See if the system will work stable when running the game.

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  2. Anonim
    2023-11-23T18:12:57+00:00
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  3. David-M 109.5K Saygınlık puanı Bağımsız Danışman
    2023-11-23T17:36:50+00:00

    The minidump does not mention any driver as the cause of the crash.

    You only sent one minidump. Was this the only one available?

    If you have more minidump files, send them. Perhaps they have relevant information.

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  4. Anonim
    2023-11-23T17:32:01+00:00
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  5. David-M 109.5K Saygınlık puanı Bağımsız Danışman
    2023-11-23T17:24:04+00:00

    Hi. I'm David, and I'm happy to help you.

    See if your computer is creating minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.

    Post the link to the ZIP file here so I can have a look.

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