Hi Bilal Efe Kılıç,
Please try installing that recommended driver from the support page to test if that resolves the problem.
Black Screen Error / Windows 11
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Anonim
I randomly get black screen and need to reboot my laptop. It happened two times in five minutes and I thought that something's wrong. Also I got a "warnnig" from AMD Adrenalin Software. Asking for your help.
Here's the dump file on OneDrive :
Sincerely.
Acer Aspire A315-42G
CPU : AMD Ryzen 5 3500U
GPU : Radeon 540X 2 GB
RAM : 8 GB DDR4
Windows Ev | Windows 11 | Cihazlar ve sürücüler
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3 yanıt
Sıralama ölçütü: En yararlı
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Anonim
2023-03-04T11:08:17+00:00 No I haven't. The issue started today, didn't really do anything.
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DaveM121 878.9K Saygınlık puanı Bağımsız Danışman2023-03-04T10:58:28+00:00 Hi Bilal Efe Kılıç,
I am Dave, I will help you with this.
Most likely, it is the GPU drivers on your laptop that is causing the black screens., have you tried downloading and re-installing the version of AMD graphics drivers provided on the support page for your laptop on the Acer website?