Computer Freezing When Using Headphones

Question

my computer freezes for a few seconds while the headset is plugged in, and this is repeated every few minutes

Answer 1

My name is Jan, I’m an Independent Advisor. Most like caused by the audio driver or the related audio driver software. Try to reinstall the audio drivers.

1. Press Windows key + X

then select Device Manager

Expand Sound, video and game controllers

Then right-click on your Sound device driver

then select Uninstall.

check the "delete the driver software for this device"

Then restart your PC.

Then check for Windows updates for it to download the latest audio driver.

If you have a USB type of Headphones uninstall the driver

restart your computer.

2. If that didn't work.

Manually update your sound drivers

Download the latest drivers from the Manufacturers's site and reinstall.

3. Press Windows key + X

then select Device Manager

Expand Sound, video and game controllers

Then right-click on your Sound device

Then select Update driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

then select "High Definition Audio Device"