Kullanıcıların aboneliklerini, hesap ayarlarını ve faturalandırma bilgilerini yönetmelerine yardımcı olan Microsoft 365 özellikleri.
Dear Murat Kalkan1,
Good day to you!
I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.
I'm sorry you're having an issue, but based on your description, we can work together to resolve it.
According to your description, I’m assuming you have Office 365 A1 student subscription. Honestly, not all Office 365 Student accounts include the Office desktop client app license.
Generally, to use Office 365 apps on Windows/Mac OS, you need to have "The latest version of Office desktop" license in your Office 365 subscription.
Note that the student account is managed only by the school IT administrator. They can add or remove the appropriate license to use the Office desktop application from their end only.
Based on your error message, I’m afraid you may need to contact your school IT administrator to assign you the relevant license. Once the proper license is assigned, you will be able to use the desktop version of the Office application.
Meanwhile, if you share more information, it will help me to identify the issue and provide further guidance accordingly. For double confirm could you please share screenshots of your subscription page? Here is the link for your reference: My account.
I do apologize for any inconvenience.
I would like to acknowledge that my initial response may not resolve your current situation immediately. However, with your input and some additional specific details, we can work together to identify a clear solution for your current challenge.
I am looking forward to your response for further assistance.
Thank you for your understanding. Your cooperation and contributions are greatly appreciated.
Kind Regards,
Nahid Sultan