O365 Kendi şirket içimizde kullandığımız ve QR kod içeren mail imzalarımızı phising olarak gördüğü için engelliyor ve birbirimize QR içeren mailler atamıyoruz.

Question

QR kodları engellemesini nasıl önlerim ? Maillerimizde QR kodları PNG olarak kullanıyoruz ve QR kodları o2o.to üzerinden oluşturuyoruz.

Answer 1

Hi, Stuum

Thanks for your update. After searching that we found it is reasonable for O365 to block the emails with QR code which for protecting the internal users from phishing - Hunting and responding to QR code-based phishing attacks with Defender for Office 365 | Microsoft Community Hub.

Back to your concern, if you really need to send the emails with the signature contains a QR code, would you please try following and see if it can make any differences:

1. Microsoft Defender for Office 365 Settings: If you are using Microsoft Defender for Office 365, you can configure security settings to prevent emails containing QR codes from being blocked. To do this:
   • Log in to the Microsoft 365 Admin Center.
   • Go to the Threat Management section.
   • Under Policy, find the Anti-Phishing or Anti-Spam settings.
   • Add rules indicating that emails containing QR codes are safe.
   Ref- Office 365 için Microsoft Defender'de Güvenli Ekler ilkelerini ayarlama - Microsoft Defender for Office 365 | Microsoft Learn.
2. Email Flow Rules: You can create email flow rules to prevent emails containing QR codes from being blocked. To create these rules:
   • Log in to the Microsoft 365 Admin Center.
   • Go to the Mail Flow section.
   • Under Rules, create a new rule.
   • Specify the conditions and actions to ensure that emails containing QR codes are not blocked.
   Ref- Common message approval scenarios in Exchange Online | Microsoft Learn.

Note: Since Microsoft main language is English, please use your browser to translate into your frequently used language before reading.

If you're not familiar for the above, for saving your time, you also can raise a ticket and ask Microsoft Online Tech Support to guide you step by step through the PC remote. Please be kindly to understand that for our community that we do not have the authority to access into the backend, sorry.

Thus, it is best for you to refer - Destek alma - Microsoft 365 admin | Microsoft Learn.

Thanks for your understanding and cooperation.

Sincerely,

Alex | Microsoft Community Moderator.

Answer 2

Hi, Stuum

Good day!

Thank you for posting to Microsoft Community. We are glad to assist you!

 

According to your description, it sounds O365 blocks your e-mail signatures containing QR codes.

First of all, would you please allow us to double confirm your scenarios as below:

1. Whether the recipient are external user or internal user of your organization?
2. Since you've mentioned that the O365 blocks your email, may I know whether you're using the Office 365 for business account?

Supposed that your sent emails to external domain's recipients and got blocked. In this situation, please be kindly to ask your recipient to add you as a safe sender to see if it can make any differences -E-posta iletilerimin alıcılarını Güvenilir Gönderenler Listesi'ne ekleme - Microsoft Desteği.

If the issue persists, please ask your recipient to contact their administrator and add your domain as safe list - Güvenilir gönderen listeleri oluşturma - Microsoft Defender for Office 365 | Microsoft Learn.

• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

Hope you all the best and looking forward to your new updates!

Sincerely,

Alex | Microsoft Community Moderator.

Hi, Alex

Thank you for your quick response. The recipients are internal users, and we are using O365 for Business. I have access to the Admin Center. If you explain how to fix the issue, I will follow the steps and try it.

Answer 3

Hi, Stuum

Good day!

Thank you for posting to Microsoft Community. We are glad to assist you!

According to your description, it sounds O365 blocks your e-mail signatures containing QR codes.

First of all, would you please allow us to double confirm your scenarios as below:

1. Whether the recipient are external user or internal user of your organization?
2. Since you've mentioned that the O365 blocks your email, may I know whether you're using the Office 365 for business account?

Supposed that your sent emails to external domain's recipients and got blocked. In this situation, please be kindly to ask your recipient to add you as a safe sender to see if it can make any differences -E-posta iletilerimin alıcılarını Güvenilir Gönderenler Listesi'ne ekleme - Microsoft Desteği.

If the issue persists, please ask your recipient to contact their administrator and add your domain as safe list - Güvenilir gönderen listeleri oluşturma - Microsoft Defender for Office 365 | Microsoft Learn.

• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

Hope you all the best and looking forward to your new updates!

Sincerely,

Alex | Microsoft Community Moderator.