Microsoft hesabıma ödeme yöntemi eklenmiyor.

Question

Başlıkta da gördüğünüz gibi, sorun bu. 2 gündür bu sorunla uğraşıyorum. Kartlarım Online alışverişe açık ve tüm bilgileri doğru giriyorum fakat ona rağmen "Tüm alanlardaki ayrıntıların doğru olduğundan emin olun veya farklı kart deneyin." hatasını alıyorum. 2 farklı kartta denedim ama sonuç aynı. Kart Visa.

Answer 1

Bu bağlantıyı https://support.microsoft.com/en-us/home/contact kullanabilir veya bilgisayarınızda Get Help uygulamasını açıp oradan deneyebilirsiniz.

Answer 2

@paulr0511 Hi there,

Thanks for your answer. I didn't saw the section where you can contact with the support team. I don't know why but it didn't show it to me. I tried everything except contacting with support. I used different browser, I did it from the Xbox app, Or in a game which have in-game purchase. But that doesn't work.

Answer 3

Hello, good day and thanks for your question. Sorry to know about this, the other thing that you can check and try is by using an alternative browser or by using InPrivate or Incognito mode and see how it goes. In the event that you will still encounter an issue, you can reach out to the support team from the below to to get this checked and also to be able to proceed with the payment.

• Open https://support.microsoft.com/tr-tr/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=Google from a browser or you can also launch the Get help app on your PC.
• Type in talk to support or talk to an agent.
• Click on the blue button (Sign in or Sign in to contact support) on the below part.
• Sign in/Log in when prompted and try to connect to an agent/support from there and please take note that it will take several attempts due to the queue or workload before you can get a hold of someone from the team.