Mail Hesabımı kurtaramıyorum

Question

Mailimi kurtaramıyorum yedek mailimin de şifresini bilmiyorum. Form doldurdum bilgiler yetersiz geliyor diyor acil erişmem lazım mail adresime önemli bir haber bekliyorum

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Note - This is a peer-to-peer support forum. Account or billing-related queries fall outside the scope of our community guidelines, as they usually require sharing personal information. Posting such details in a public forum poses security risks and violates Microsoft’s terms and conditions. For this reason, we can only offer general guidance on how to recover your account.

1. Do you have any other Verification methods, such as a recovery phone number or an Authenticator, to verify your Identity?

If your recovery email address is the only one you have and you cannot access it, you will need to either reset your password for that recovery email first or replace your security information here.

That is, on the Verify Your Identity screen, select "I don't have any of these" and follow the prompts to update your security details.

If you remove all your previous security information and replace it with new details, your account will be temporarily restricted for 30 days.

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours.

Let me know if you still need more help.