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Question

Şifremi biliyorum giriş yöntemlerini yapıyorum ama hep aynı hatayı veriyor kodunu aşağıya atacağım gerçekten hatayı anlayamadım yardımcı olursanız sevinirim.

{
  "sessionId": "8e0cdd1961ed4d708ecc113f8edb7c79",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'e6694c91-1590-4e35-9bb7-b865c638b9c1'(Microsoft_Azure_SupportPortalExtension) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 942d2ce8-1ae4-45fd-9c3f-a0698aea3000 Correlation ID: 978092ad-e89c-46f0-aafd-44b16f27f7c7 Timestamp: 2026-01-31 18:26:31Z",
      "clientId": "e6694c91-1590-4e35-9bb7-b865c638b9c1",
      "scopes": [
        "959678cf-d004-4c22-82a6-d2ce549a58b8/.default"
      ]
    },
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'e6694c91-1590-4e35-9bb7-b865c638b9c1'(Microsoft_Azure_SupportPortalExtension) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 942d2ce8-1ae4-45fd-9c3f-a0698aea3000 Correlation ID: 978092ad-e89c-46f0-aafd-44b16f27f7c7 Timestamp: 2026-01-31 18:26:31Z",
      "clientId": "e6694c91-1590-4e35-9bb7-b865c638b9c1",
      "scopes": [
        "959678cf-d004-4c22-82a6-d2ce549a58b8/.default"
      ]
    }
  ]
}

Answer 1

Merhaba Semih,

Aktif etmediğiniz/satın almadığınız bir uygulamanın arayüzüne erişmeye çalışıyor olabilir misiniz ?

Sanıyorum Azure ile işiniz var fakat size şöyle bir uyarı vermiş;

"The account needs to be added as an external user in the tenant first."