使用outlook时导航栏仍是乱码邮箱

翌钧 夏 0 信誉分
2025-08-08T16:51:59.4766667+00:00

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我的微软账号是qq邮箱注册的,使用outlook时又新注册了个outlook.com的邮箱。登陆后在网页界面上出现了发件人的邮箱地址正确,左侧导航窗格中邮箱地址乱码的情况,该如何使该邮箱地址正确?

Microsoft 365 和 Office | 其他
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  1. davidw 9,215 信誉分
    2025-08-09T02:17:24.86+00:00

    你看起来为乱码的邮箱地址,是你用qq邮箱地址注册成功一个Microsoft账户后,系统自动生成、对应该账户的一个虚拟Outlook.com邮箱。这种邮箱可以发送邮件,但无法被路由,所以无法收到任何邮件。


  2. Diane Poremsky 8,170 信誉分 独立顾问
    2025-08-08T17:30:19.88+00:00

    Did you add the QQ address to your account using QQ mail servers or is it added as a Microsoft Exchange account? It needs to be added using the QQ servers. Then you can add it to the app as as Subscription.

    In View tab > View settings > Accounts, when you click on the manage button next to the QQ account, it should show the QQ servers..

    That weird address is because you have a non-Microsoft address set as primary on your Microsoft account. Your address is used only to sign into Microsoft services and the weird address is a placeholder for an outlook.com address.

    Set an outlook.com alias as primary at https://account.microsoft.com/profile/ and it will go away.

    Microsoft has more information in this article:

    Outlook.com email account appears as "outlook_[long series of letters and numbers]@outlook.com" in Outlook for Windows

    https://support.microsoft.com/office/90ed7938-7f21-4cb5-a69d-a3b79ea4eafd

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