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你的Office，是付费订阅的Microsoft 365，还是电脑出厂附赠的Office家庭版2024？
若是后者，电脑上现在有预装的Office家庭版2024副本吗？无法激活，具体是什么报错？
office无法激活
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Chris hu
0
信誉分
Microsoft 365 的office无法激活，我买的这台新Dell笔记本电脑，Dell技术服务工程师已经多次协助都米有解决问题，他们说只有你们微软工程师才能解决。
Windows 家庭版 | Windows 11 | 许可和激活
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Gunasekar N 49,955 信誉分 独立顾问2025-10-28T03:35:22.7333333+00:00 Hello, thank you for reaching out to Microsoft Q&A.
- May I please know which edition of Office came with your Dell laptop? (e.g., Office Home 2024, Office 365 Personal 1-Year trial, etc...)
- Were the Office applications preinstalled on your device when you received it?
- When you open the Microsoft Store and go to your Library, do you see an option to ‘Claim Office License’ or ‘Install’ next to Microsoft Office?