Account Access Issue and Support Request Problem

Question

Hello,

I am currently experiencing an issue with my Microsoft account. Some features are not accessible, and I am also unable to properly use the support form on the website, as the input fields sometimes do not respond.

I have been using my account normally and did not intentionally violate any policies. Because of this, I am unsure what caused the restriction or abnormal behavior.

I would appreciate it if you could review my account status and help resolve this issue. If there is any problem or policy concern, please let me know so I can understand and avoid it in the future.

Thank you for your time and assistance.

Best regards

Answer 1

你好！很高兴见到你！

根据你提供的截图，系统似乎检测到与你的账户相关的Microsoft服务协议违规：https://www.microsoft.com/servicesagreement/

截图还显示你犯了上述其中一项违规行为。

遗憾的是，由于您无法向Microsoft Rewards支持团队提交工单，您的账户暂停将永久生效，无法申诉。

感谢你的理解。

此致敬礼，

达希尔