Microsoft 365 和 Office | Microsoft 365 Defender | 其他 | Windows
集成的威胁防护解决方案旨在检测、调查和响应跨 Microsoft 365 服务的网络威胁。
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在电脑上打开Edge浏览器，右上角三个点，新建无痕窗口，尝试打开、登录Microsoft账户主页：
账号和密码都对，一直无法登录，显示这个是什么意思
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e29684
0
信誉分
Correlation Id: 8b9ae7bb-6c98-48cd-b75d-07fc87aea803
Timestamp: 2026-07-08T05:16:48.000Z
DPTI: 257e54e879406c132e885a4fadb8b279644e48c46e6711fa45df0e4574574b87
Message: An unexpected error occurred.
Tag: 7q6ch
Code: 2150105250
Microsoft 365 和 Office | Microsoft 365 Defender | 其他 | Windows
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Alvise Cervellati 5,550 信誉分 独立顾问2026-07-08T06:06:48.14+00:00 Hi User, Welcome in Community
Here are some steps you can try to fix the issue:
1. Clear stored credentials
Press Win + S and type Credential Manager
Open Windows Credentials
Remove any entries related to MicrosoftOffice or MicrosoftAccount
Restart your PC and try signing in again
2. Repair Office apps
- Go to Settings > Apps > Installed apps
Search for Microsoft Office
Click Modify, then choose Repair
This process reinstalls missing or corrupted components that may prevent authentication or synchronization with your Microsoft account.
Then, check the integrity of the system files
press the WIN + X buttons and open terminal as administrator, now type
DISM.exe /Online /Cleanup-image /Restorehealththen type
SFC /SCANNOWpress enter and wait for it to complete
Retry and let me know
Elvis