近日也遇到Teams被邀請加入來賓，選擇加入後卻無法看到該團隊的顯示，而手機上卻看的到，請問友人也遇到嗎??

Question

近日遇到Teams被邀請加入來賓，選擇加入後卻無法看到該團隊的顯示。而手機上卻看的到，請問有人也遇到嗎??

Answer 1

親愛的  Mao-Feng Weng(翁茂峯),

日安！

感謝您發佈到 Microsoft 社區。我們很樂意為您提供説明。

根據您提到的關於“ 近日也遇到Teams被邀請加入來賓，選擇加入後卻無法看到該團隊的顯示，而手機上卻看的到，請問友人也遇到嗎?? ”的描述。為了了解情況並能夠為您提供相關建議，我們需要您提供更多資訊。請幫助我們提供以下資訊。

• 我可以知道您是否邀請了另一個租戶的訪客，並且您僅在他的 Teams 手機上收到通知？
• 請問您是否通過電子郵件收到了客人邀請？如果是這樣，我可以通過點擊您在電子郵件中收到的連結來確認您接受了訪客邀請嗎？
• 我可以確認你在桌面版團隊和網頁版團隊中獲得相同的行為嗎？
• 您介意通過私人消息提供您的場景的螢幕截圖以供進一步分析和數據隱私嗎？

注意：由于数据隐私，请随时在私信中分享详细的屏幕截图信息。

以下是查看私人消息的步骤：

要查看私人消息选项>请按右上角的个人资料图片两次>然后选择“我的个人资料”选项。

這些請求的資訊將幫助我們縮小方案範圍並找到正確的故障排除方法。

我們期待您的回復！感謝您的寶貴時間。有好的一天！

我用 bing.com 翻譯這個

Best regards,

Inema | Microsoft Community Moderator

___________________________________________________________________________________________________________________________________________________

Dear Mao-Feng Weng,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist.

As per your mentioned description about "Recently, I also encountered Teams being invited to join the guest, but after opting in, I couldn't see the display of the team, but I saw it on my mobile phone, did I also encounter it??" To understand the situation and be able to offer you relevant suggestions, we would need a little more information from you. Kindly help us in providing the following information.

• May I please know if you invited as guest in another tenant and you receive notification on his Teams mobile only?
• May I please know if you received the guest invitation via email? If so, may I please confirm that you accepted the guest invitation by clicking on the link you received in the email?
• May I please confirm that you get same behavior in both Teams for Desktop and Teams on Web?
• Would you mind to kindly provide the screenshot of your scenario via private message for further analysis and the privacy of your data?

For data security reasons, please provide some above requested information in private message.

Here is the steps for private message: Click on Account manager-->my profile-->View private message. (See below screenshot)

This requested information will help us to narrow down the scenario and find the right troubleshooting.

We are looking forward to your response! Thanks for your precious time. Have a nice day!

Best regards,

Inema | Microsoft Community Moderator