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outlook365特定收信人回傳錯誤訊息

匿名
2023-02-01T09:19:57+00:00

收件人可以正常收信但會還傳錯誤訊息

以下為寄件人收到的錯誤訊息:

傳遞至下列收件者或群組失敗:

龍波 (t**@t***-***.com)
收件者的電子郵件提供者拒絕您的郵件，因此您的郵件未傳遞。

系統管理員的診斷資訊:

產生的伺服器: SEZPR03MB7006.apcprd03.prod.outlook.com

t**@t***-***.com
Remote Server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)'

原始郵件標頭:

Received: from TYZPR03MB5759.apcprd03.prod.outlook.com (2603:1096:400:65::11)

 by SEZPR03MB7006.apcprd03.prod.outlook.com (2603:1096:101:aa::13) with

 Microsoft SMTP Server (version=TLS1_2,

 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6043.25; Tue, 31 Jan

 2023 04:22:04 +0000

Received: from TYZPR03MB5759.apcprd03.prod.outlook.com

 ([fe80::4dcf:913b:58a7:6b6]) by TYZPR03MB5759.apcprd03.prod.outlook.com

 ([fe80::4dcf:913b:58a7:6b6%3]) with mapi id 15.20.6043.036; Tue, 31 Jan 2023

 04:22:04 +0000

From: =?utf-8?B?5qKB6Iqz5ZiJ?= <******@true-win.com>

To: =?utf-8?B?6Kix56iL5aCv?= <******@true-win.com>, =?utf-8?B?6Zmz5oW25LuB?=

        <******@true-win.com>, =?utf-8?B?6b6N5rOi?= <t**@t***-***.com>

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Date: Tue, 31 Jan 2023 04:22:04 +0000

Message-ID: <******@true-win.com>

References: <******@SG2PR03MB2911.apcprd03.prod.outlook.com>

Accept-Language: zh-TW, en-US

Content-Language: zh-TW

X-MS-Has-Attach: yes

X-MS-TNEF-Correlator:

authentication-results: dkim=none (message not signed)

 header.d=none;dmarc=none action=none header.from=true-win.com;

x-ms-publictraffictype: Email

x-ms-traffictypediagnostic: TYZPR03MB5759:EE_|SEZPR03MB7006:EE_

x-ms-office365-filtering-correlation-id: f2b16c5c-1afc-4641-7cb1-08db0342b53d

x-ld-processed: 55b0bd5b-45fe-48bc-be82-1d11a17dd233,ExtFwd

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x-ms-exchange-antispam-relay: 0

x-microsoft-antispam: BCL:0;

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x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:zh-tw;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:TYZPR03MB5759.apcprd03.prod.outlook.com;PTR:;CAT:NONE;SFS:(13230025)(376002)(136003)(346002)(366004)(39840400004)(396003)(451199018)(2906002)(33656002)(86362001)(186003)(36756003)(85182001)(224303003)(66476007)(2616005)(76116006)(66446008)(64756008)(6512007)(66946007)(71200400001)(66556008)(316002)(478600001)(5660300002)(6506007)(122000001)(110136005)(6486002)(38070700005)(4744005)(99936003)(6636002)(38100700002)(41300700001)(166002)(8936002)(83380400001)(45980500001);DIR:OUT;SFP:1101;

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MIME-Version: 1.0

X-MS-Exchange-ForwardingLoop:

        t**@t***-***.com;55b0bd5b-45fe-48bc-be82-1d11a17dd233
Outlook | Windows | 傳統 Windows 版 Outlook | 家用版

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1 個回答

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  1. 匿名
    2023-02-01T11:14:08+00:00

    您好 許哲銓，

    感謝您聯繫微軟社區。

    根據您的描述, 該用戶（收件人）可能已在其帳戶上配置了電子郵件轉發，但我無法驗證可能發生的所有情況。

    收件人組織不允許轉發。 因此，收件人應刪除其帳戶上配置的電子郵件轉發或在其組織中啟用轉發功能。

    因此，收件人可以聯繫其管理員或IT部門，按照以下步驟啟用：

    打開管理中心<接下來，單擊“全部顯示（管理中心）”，然後單擊“安全”<“電子郵件和協作”中，單擊“策略和規則”<單擊“威脅策略”<單擊“反垃圾郵件” <單擊“反垃圾郵件出站策略（默認）”，可能會發現“自動轉發”設置為“自動-系統控制”，請將其更改為“轉發”已啟用。

    如下圖所示:

    影像

    關閉“默認策略”，然後在屏幕頂部單擊“+創建策略”下拉列表，然後選擇“出站”

    影像

    在新的出站策略中，將說明編輯為“自定義出站郵件轉發”，並將用戶或組添加到策略（您希望向其授予轉發能力）。

    影像

    在新自定義策略更改的底部，自動轉發為：打開–已啟用轉發

    保存並關閉新策略，應該可以做到。 嘗試發送一些測試消息以查看轉發是否正常工作。 如果某些內容仍不起作用，可能需要把新策略嘅優先級更改為0。 另外，不要忘記仔細檢查郵箱本身上的自動轉發。

    感謝您的耐心和理解，並感謝您的時間與合作。

    Sincerely,

    Eben Ezer Tres | Microsoft Community Moderator

    Translate by bing translator.

    Hello 許哲銓

    Good day!

    Thank you for posting to Microsoft Community. We are happy to help you.

    Based on your description I believe that user(recipient) might have configured the e-mail forwarding on his account, but I cannot verify all what could have happened.

    The recipient organization don’t allow forwarding. So, recipient should remove the configured the e-mail forwarding on his account or enable the forward in his organization.

    So the recipient can contact his Admin or It department to follow the steps below to enable the forwarding.

    Open the Admin Center <Next, click Show All (admin centers) and then click Security. < Email & Collaboration, click on Policies & rules. < click on Threat Policies< click Anti-Spam. <click on Anti-spam outbound policy (default) anti-Spam outbound policy (Default) we will probably find Automatic Forwarding is set to Automatic – System-Controlled, please change it to On-forwarding is enable

    As the picture below: picture 1

    Close the Default Policy and then at the top of the screen click the + Create Policy drop-down and choose Outbound

    影像

    In the new Outbound policy, edit the description to something like “Custom Outbound Mail Forward“, and add the Users or Groups to the policy (whom you want to give the ability to forward.)

    影像

    At the bottom of the new custom policy change Automatic Forwarding to: On – Forwarding is enabled

    Save and close the new policy and that should do it. Try sending some test messages to see if the forward works correctly. We may need to change the new policy’s Priority to 0 if something still isn’t working. Also, don’t forget to double check the Automatic Forwarding on the mailbox itself.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Eben Ezer Tres | Microsoft Community Moderator

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