訓練
模組
Get started with Microsoft 365 Copilot for Service - Training
Explore Microsoft 365 Copilot for Service, an AI-powered tool enhancing efficiency and automating tasks to accelerate onboarding and case resolution.
認證
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications
改善客戶服務功能的業務流程,例如使用 Microsoft Dynamics 365 Customer Service 自動建立案例和管理佇列。