連線至 Microsoft Dynamics CRM Online 所需的可存取因特網的 URL

本文提供了解決無法存取 Microsoft Dynamics CRM Online 或特定 URL 無法載入問題的方法。

適用於： Microsoft Dynamics CRM
原始 KB 編號： 2655102

徵兆

您無法存取 Microsoft Dynamics CRM Online，或當您使用 Microsoft Dynamics CRM 時，特定 URL 無法載入。 當您嘗試設定 Microsoft Dynamics CRM for Outlook 時，您會收到下列錯誤訊息：

伺服器位址 （URL） 無效

此外，如果您監視網路流量或 Web 要求，則會顯示網路錯誤訊息。 錯誤會記錄為 HTTP 502 錯誤。

原因

Proxy 或防火牆可能設定為防止Microsoft Dynamics CRM URL 存取伺服器資源。

決議

若要解決此問題，請將下列URL新增至允許清單，以存取這些URL的流量。

以 北美洲 為基礎的組織：

• https://login.microsoftonline-p.com
• https://login.live.com
• https://secure.aadcdn.microsoftonline-p.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://sc.imp.live.com
• https://dynamicscrmna.accesscontrol.windows.net
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm.dynamics.com
• https://*.crm.dynamics.com
• https://home.dynamics.com
• https://cloudredirectornam.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectornamsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

以南美洲為基礎的組織：

• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmsam.accesscontrol.windows.net
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm2.dynamics.com
• https://*.crm2.dynamics.com
• https://home.dynamics.com
• https://cloudredirectorsam.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorsamsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

以歐洲、非洲和中東為基礎的組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmemea.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm4.dynamics.com
• https://*.crm4.dynamics.com
• https://home.dynamics.com
• https://cloudredirectoreur.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectoreursec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

以亞太地區為基礎的組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmapac.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm5.dynamics.com
• https://*.crm5.dynamics.com
• https://home.dynamics.com
• https://cloudredirectorapj.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorapjsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

日本區域型組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmjpn.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm7.dynamics.com
• https://*.crm7.dynamics.com
• https://home.dynamics.com
• https://cloudredirectorjpn.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorjpnsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

印度區域型組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmind.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm8.dynamics.com
• https://*.crm8.dynamics.com
• https://home.dynamics.com
• https://cloudredirectorind.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorindsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

加拿大區域型組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmjpn.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm7.dynamics.com
• https://*.crm7.dynamics.com
• https://home.dynamics.com
• https://cloudredirectorjpn.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorjpnsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

以大洋洲為基礎的組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmjpn.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm7.dynamics.com
• https://*.crm7.dynamics.com
• https://home.dynamics.com
• https://cloudredirectorjpn.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorjpnsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

CRM 美國政府環境：****

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmgcc.accesscontrol.usgovcloudapi.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm9.dynamics.com
• https://*.crm9.dynamics.com
• https://mem.gfx.ms
• https://home.dynamics.com
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.www.crmdynint-gcc.com

以英國地區為基礎的組織：

• https://login.live.com
• https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
• https://mbs.microsoft.com
• https://go.microsoft.com
• https://login.microsoftonline-p.com
• https://secure.aadcdn.microsoftonline-p.com
• https://urs.microsoft.com
• https://auth.gfx.ms
• https://dynamicscrmgbr.accesscontrol.windows.net
• https://sc.imp.live.com
• https://*.windows.net
• https://*.microsoftonline.com
• https://*.passport.net
• https://*.crm11.dynamics.com
• https://*.crm11.dynamics.com
• https://home.dynamics.com
• https://cloudredirectoroce.cloudapp.net
• https://mem.gfx.ms
• https://cloudredirectorapjsec.cloudapp.net
• https://*.azureedge.net
• https://www.crmdynint.com
• https://www.d365ccafpi.com/

如果您在嘗試連線到 CRM Online 組織時仍遇到問題，Microsoft 支援和復原助理可以協助診斷影響 CRM Online 網頁應用程式以及 CRM for Outlook 的連線問題。

其他相關資訊

如需必要可存取 IP 位址範圍的清單，請瀏覽 Microsoft Dynamics CRM Online IP 位址範圍。

若要檢視 Microsoft Dynamics CRM 與 Office 365 的必要 URL，請流覽 Office 365 URL 和 IP 位址範圍。