Introduction to Viva Sales

Business User
Business Analyst
Microsoft Viva

Microsoft Viva Sales is a seller experience application that uses Microsoft 365 and Microsoft Teams to automatically capture, access, and register data into a customer relationship management system. We discuss a basic overview of the key functionalities that Viva Sales provides along with some key benefits to sellers that can help them focus more on sales rather than on tracking information that's related to the sale.

Learning objectives

In this module, you will:

  • Learn about Viva Sales.
  • Discover the basic features and functionality of Viva Sales.
  • Review key installation information.


Basic understanding of your Dynamics 365 or Salesforce CRM system and familiarity with Microsoft Teams or Microsoft Outlook.