I am seeing a 'Work Account' on my Android phone.

Question

The problem is that this 'Work Account' is being flagged as non-compliant and we need a domain in order to white list it. There is no information in this Work Account so I dont know what to add to our Allow list. Can this account be safely removed and not break our other microsoft services?

Answer 1

@Robert C222, Thanks for posting in Q&A.

To remove a work account from your android device, you can follow these steps:

1. Go to Settings on your android device.
2. Tap on "Accounts" or "Users & Accounts" depending on your device. (If you enrolled with Android Enterprise work profile, you can go to Settings-> Work profile->Accounts)
3. Tap on the work account you want to remove.
4. Tap on "Remove Account" or "Delete Account", depending on your device.
5. Confirm the removal of the account when prompted.

Please note that when you remove the account, the Microsoft service which tied with the account will not work.

Hope the above information can help.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.