How do I automatically create an organisation chart on Microsoft Visio by importing data from Microsoft Azure active directory?

Charlie Graves 1 Reputation point
2021-12-23T14:45:02.4+00:00

Microsoft Azure Active Directory --> Microsoft Visio

If I try and import the data, it states: "Unable to read names fro your Microsoft Exchange Server directory."

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
247 questions
Exchange Server Development
Exchange Server Development
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Development: The process of researching, productizing, and refining new or existing technologies.
521 questions
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  1. Emily Hua-MSFT 27,551 Reputation points
    2021-12-24T08:44:39.207+00:00

    Hi @Charlie Graves

    Welcome to Q&A forum.

    From the perspective of Visio, please make sure the data source is one of the four following types.
    160303-capture91.jpg

    For more detail information, you could refer to 'Create an organization chart automatically from employee data'.

    -----------
    Update ----------------

    Thanks for your sharing, the Microsoft Exchange Server Directory (Microsoft Azure Active Directory) is one of the source type above.

    Please check whether the thread "Visio 2016 - Create Org Chart from Active Directory doesn't work" that creating a new desktop Outlook profile without any cached data, and with just you Exchange account is helpful.

    • You could try to create a new Outlook profile in Control Panel > Mail > Show Profiles > Add. Only configure with your Exchange account.
    • Once you create the new profile, it's recommended to go and turn off Cached Mode. Please go to File, Account Settings, select the account and click Change, On the Server Settings tab please untick "Use Cached Exchange Mode". Exit and restart Outlook to have a check.
      capture98

    Hope the information could be helpful.


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