Maintenance notifications for Azure Communications Gateway

We manage Azure Communications Gateway for you, including upgrades and maintenance activities. Planned upgrades and maintenance activities happen outside your business hours.

Azure Communications Gateway is integrated with Azure Service Health. We use Azure Service Health's service health notifications to inform you of upcoming upgrades and scheduled maintenance activities.

You must monitor Azure Service Health and enable alerts for notifications about planned maintenance.

Viewing information about upgrades and maintenance activities

To view information about upcoming upgrades and maintenance activities, sign in to the Azure portal, and select Monitor followed by Service Health. The Azure portal displays a list of notifications. Notifications about upgrades and other maintenance activities are listed under Planned maintenance.

To view more information about an upgrade or other maintenance activity, select the notification. The notification provides more details, including the:

• Affected region or regions.
• Start and end times.
• Type of activity and/or change.
• Expected impact.
• Recommended actions for you.

For more on viewing notifications, see View service health notifications by using the Azure portal.

Setting up alerts

Alerts allow you to send your operations team proactive notifications of upcoming maintenance activities. For example, you can configure emails and/or SMS notifications. For an overview of alerts, see What are Azure Monitor alerts?.

You can configure alerts for planned maintenance notifications by selecting Create service health alert from the Planned maintenance pane for Service Health or by following Set up alerts for service health notifications.

Next step

Set up alerts for service health notifications