View your invoice in the Microsoft 365 admin center
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You can view your invoice for your Microsoft business subscription in the Microsoft 365 admin center. If you need help with interpreting the charges that you see on your invoice, find out what type of billing account you have, then see either Understand your invoice for your Microsoft MCA billing account or Understand your invoice for your Microsoft MOSA billing account for a detailed walkthrough of the billing statement.
Important
Microsoft 365 services doesn’t provide payment receipts. For credit or debit card payments, use the invoice and your credit or debit card billing statement to match your payment.
Have a problem with your bill? Contact support for business products.
Before you begin
You must be at least a Billing Administrator to do the steps described in this article. For more information, see About admin roles in the Microsoft 365 admin center.
Watch: View, download, or print your bill
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View your bill or invoice
Go to the Microsoft 365 admin center.
- If you're using the Simplified view, select Billing, then select View invoices.
- If you're using the Dashboard view, go to the Billing > Bills & payments page.
If you have more than one billing account, select Change billing account to view invoices associated with each billing account.
Select an invoice from the list to view the details online. If you don’t see any invoices, change the date range or select a different Billing account from the Billing account view selector. The invoice details provide useful information including:
- Date—date of the charge
- Service period—dates the charges apply to. This is the same as the Purchase charge dates on the invoice pdf.
- Transaction type—gives information about the type of charge. For details, see Transaction type details.
To download the .PDF version of your invoice, select Download PDF.
Transaction type details
| Transaction type | Description |
|---|---|
| Purchase | This is for new purchases. Your first invoice for a new purchase will have this transaction type |
| Monthly payment | Recurring cycle charges |
| Renew | Your subscription has renewed to a new term |
| Re-enable | If your subscription was disabled and re-enabled. |
| Add quantity | Licenses added to an existing subscription |
| Remove quantity | Licenses removed from an existing subscription |
| Usage charges | If you have a consumption based subscription like Azure, charges will show as "usage charges" |
| Cancel | If you cancel and are eligible for a prorated refund. |
| Convert | When you convert from one subscription to another |
| Credit | If a credit has been applied to your account. |
Note
The online version of your invoice looks different from the .PDF version that you download.
If you want to receive a copy of your invoice in email, see Manage billing notifications and invoice attachments.
Request a Fapiao
You can submit your Fapiao request to our Fapiao management system about three (3) days after you have paid.
- In the admin center, go to the Billing > Bills & payments page.
- Find the invoice that you want, and then select Get Fapiaos.
Note
You need a registered account to access the Fapiao management system.
Download your tax receipt
You can download your tax receipt in certain jurisdictions from the Billing > Billing and payments page. If a tax receipt is available for an invoice, you see a Download tax receipt option on the context menu next to the invoice ID.
Run the Unknown Charge Diagnostic
If you're a Microsoft 365 Global Administrator and you have a Microsoft Online Services Agreement (MOSA) billing account type, you can use a diagnostic tool to research unexpected charges in your invoice. The tool runs within the Microsoft 365 admin center, and lets you investigate charges from Microsoft that appear on your credit or debit card statement. Find out what type of billing account you have.
Caution
Global Administrators have almost unlimited access to your organization's settings and most of its data. To help keep your organization secure, we recommend that you limit the number of Global Administrators as much as possible.
Note
The Unknown Charge Diagnostic is only available for customers who bought their products and services from Microsoft.com, including Microsoft 365 Enterprise, Education, and Non-profit.
Select the following Run Tests: Unknown Charge link to open the diagnostic tool in the Microsoft 365 admin center.
Related content
Understand your invoice for your Microsoft MCA billing account (article)
Understand your invoice for your Microsoft MOSA billing account (article)
Payment options for your Microsoft business subscription (article)
Manage payment methods (article)
Billing information for Microsoft 365 for business in Mexico (article)
Minecraft: Education Edition payment options (article)