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I cannot Access my Learn Account

Isuru Heendeniya 25 Reputation points
2023-10-02T08:38:41.55+00:00

Hi ,

I Created my learn account couple of months ago and did some Azure learning through that.But today I cannot Access it via my email.When I tried to access it using one of my shared posts it is redirecting to my correct page and when I tried to go that profile once again it will get red0rected to a same empty account which I couoldnot see any past work of mine.Please help me in restore this back please.I tried all the mentioned method of merging,deleting and recreating etc.

Viva Learning
Viva Learning
A Microsoft Viva module that provides employees with formal and informal learning.
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  1. Prabhakar Tripathi 80 Reputation points
    2023-11-04T04:53:06.6133333+00:00

    When you're creating your learning account , then they were asking for another email address for restoring your account in case if you lost your password or access to it . If you given then your account will recover very easily otherwise it's tough to recover your account.

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