(Solved) Microsoft Photos, ecc: File system error (-2147219196)

Piero 75 Reputation points
2024-01-30T16:39:30.3333333+00:00

Greetings,
When opening e.g. foto, calculator, ecc. error file System (-2147219196).

I restored the PC to a previous point and initially everything worked, but after a few minutes the problem recurred.
What?

Photos 2024.11010.1002.0 Faulting application name: PhotosApp.exe, version: 0.0.0.0, time stamp: 0x659f3d43 Faulting module name: KERNELBASE.dll, version: 10.0.19041.3930, time stamp: 0x9141f979 Exception code: 0x00001007 Fault offset: 0x000000000012db22 Faulting process ID: 0x4494 Faulting application start time: 0x01da508377bd06a2 Faulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2024.11010.10002.0_x64__8wekyb3d8bbwe\PhotosApp.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report ID: a7f21100-823a-43e9-a8e2-396aa00bf863 Faulting package full name: Microsoft.Windows.Photos_2024.11010.10002.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App
Thank you

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Piero 75 Reputation points
    2024-01-31T12:05:27.76+00:00

    I have tried everything but with no success, my system: OS Windows 10 Pro 22H2 Build: 19045 Computer type PC/Desktop Manufacturer/Model Asus Intel E 8600 dual Core 3.3GHz CPU Motherboard P5 G41 L-ME Memory8GB Graphics Card(s)Nvidia Quadro 2000D

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  2. Piero 75 Reputation points
    2024-01-31T13:15:21.7366667+00:00

    I managed to send feedback to Microsoft regarding Windows 10 with problems, if you want to rate it this is the link: https://feedbackportal.microsoft.com/feedback/idea/02683c43-37c0-ee11-92bd-6045bd7b0481

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  3. Ian Xue (Shanghai Wicresoft Co., Ltd.) 30,376 Reputation points Microsoft Vendor
    2024-02-01T06:41:00.4533333+00:00

    Hi Piero,

    Thanks for your post. Based on my research, error 2147219196 can be caused due to a problem in the Microsoft Store app package. Attempt re-registering the apps package and check if this can fix the issue. Steps:

    • In the Windows search bar, type Windows PowerShell.
    • Right-click on Windows PowerShell.
    • Select Run as administrator.
    • Right-click on PowerShell.
    • Command Prompt window opens. Type the following command: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    • Wait until the process finishes. Next, restart your computer.

    If no help from previous one, go to Start, click Settings > System > Apps & Features and click on "Photos" app. Under Advanced options, you'll find the reset button and this will allow you to reset the App. Once it's done, restart the PC and check if you can view the pictures now.

    Best Regards,

    Ian Xue

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  5. Piero 75 Reputation points
    2024-02-01T12:58:30.46+00:00

    I'm sorry, but the one indicated does not solve the problems.. Thank you